Section 7: Nonbilled Occupants

Service

NONBILLED OCCUPANTS:

The following procedures shall apply to nonbilled occupants:

At the time an applicant requests electrical service for a residential building, the District will ask the applicant whether the occupant of the residential building, hereinafter referred to as "building," will be someone other than the applicant.
A customer who requests to have service disconnected shall advise the District and the District shall ask the customer if the customer is the sole occupant of the building serviced by the account or if the building is being used or occupied by a nonbilled person. A customer shall be required to advise the District in writing of the name and address of a nonbilled occupant of the building serviced at least five (5) working days prior to disconnection of services. This provision will allow the District sufficient time to attempt to notify the nonbilled occupant of the request for disconnection of services and to allow the nonbilled customer an opportunity to put service in his or her own name subject to the payment conditions set out in paragraph 7 below. The customer shall be responsible for electrical services incurred until the expiration of five (5) working days or until a nonbilled occupant places the service in his or her name, whichever occurs first.
If the District knows or has reason to believe that service is being provided to a nonbilled person, the District shall give five (5) working days advance written notice to the nonbilled person prior to terminating service. Said notice shall inform the nonbilled person that he or she has five (5) working days from the date the notice is left at the building to make arrangements with the District to put the service in the nonbilled person's own name. Said notice shall be placed on the nonbilled occupant's door. The provisions of this paragraph shall apply whether the termination of service is at the customer's request or for nonpayment of service.
When the District does not know or have reason to believe that service is being provided to a nonbilled person, the District will make a reasonable effort to inspect the property for which termination of services has been requested in order to ascertain whether the building is occupied by persons other than the customer making the termination request. A reasonable effort to inspect shall be defined as knocking on the nonbilled occupant's entry door and walking around the outside of the building.
When the District has neither actual notice nor reasonable belief after reasonable inspection of the premises that someone other than the customer requesting termination occupies the premises, the District may terminate service. Prior to termination, the District shall place on the door of the nonbilled occupant a notice that informs the nonbilled occupant that a request for restoration of service may be made as set out below.
When a nonbilled occupant requests restoration of service in his or her name, the District must restore service to the nonbilled customer by 1:00 p.m. the following day provided the nonbilled occupant notifies the District by 9:00 a.m. on the day service is to be restored. The District shall not terminate any customer's electrical service on Friday, Saturday, Sunday, a national holiday, or the day before a national holiday.
The right to have service placed in a nonbilled person's own name shall be available regardless of whether the termination is at the billed customer's request or as a result of the billed customer's failure to pay for service. The nonbilled person will not be responsible to the District for any charges accrued at the premises prior to the date the service is placed in the nonbilled person's name. Said nonbilled person shall have the opportunity to pay the $100.00 deposit, if required by the District, as follows:
1. The sum of at least $50.00 shall be paid within ten (10) days of the date of request for service.
2. The balance shall be paid in full within thirty (30) days of the request for service.
When electrical service is placed in a nonbilled person's own name, the sum of $10.00 will be charged as a service fee on the first statement. This is an administrative processing charge applicable to all new customers and to all name changes on accounts.
For buildings containing more than one dwelling unit in which service is not individually provided, the service will not be terminated until ten (10) calendar days advance written notice has been given in order to allow the occupants to make appropriate payment arrangements with the District or to relocate. The District shall make a good faith attempt to place the written notice on the door of each accessible and identifiable unit.